OUR STORIES

HIQ was founded in 1998 in Shanghai by Kenneth Chan and Kenneth Sun with the mission to combine over 15 years’ experience in the office furniture industry to deliver a more fluid and simplistic customer experience. HIQ was founded in order to provide a broad customer base with “best value” in terms of quality workplace products, competitive pricing, swift lead-times, and superior after-sales care. This methodology ensures HIQ achieve satisfied client base, enhanced reputation, repeat business and increased market As places to work continue to advance and adapt in terms of taking into consideration employee wellbeing, integrating technology, all-round competitiveness, the challenges are always to deliver a unique customer experience. An example is to add value such as using environmentally friendly materials, acoustically rated products and to constantly source new and innovative workplace furniture and furnishings.

HIQ management are experienced and connected in workplace product sourcing and manufacturing. This ensures HIQ products are high quality, competitively priced and readily available. HIQ employ a dedicated support infrastructure of experienced sales, customer support, logistical, administration and management teams to service our customers.

As a knowledgeable and professional workplace products solutions provider HIQ’ typical process is to engage all entities involved in procuring workplace products and delivering projects, including client (end-user), project management, architects and designers, main and general contractors and other project stakeholders and decision makers. Utilizing a quality and diverse product portfolio, superior customer care/support, experienced sales personnel, HIQ believe we have a compelling offer and solution for all workplace projects. HIQ aim to exceed customer expectations and change the potentially daunting task of an office refurbishment or relocation into an enjoyable, informative and rewarding all-round experience.